Shipping policy

ORDER PROCESSING:

Please allow 72hrs to process your order. Expect an email within 72hrs to let you know your order is on the way!

ShippingĀ 

When your order is ready for delivery, you will receive an email with real-time tracking information. Orders are generally shipped within 10-15 days. All our shipping are Free.

We offer international shipping to the following countries:

Please Read Carefully
Under COUNTRIES WE CAN SHIP TO, there are a large number of countries. However, this does not mean that every single one of your orders will be eligible to ship to each one of the countries in that list. The eligibility of your products being able to ship to each country has many different variables. Some product types are not eligible to be shipped to certain countries due to the country specific shipping restrictions in place. If this is ever the case, we'll inform you via email right away.

COUNTRIES WE CAN SHIP TO:
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  1. Afghanistan (AF)
  2. Algeria (DZ)
  3. Andorra (AD)
  4. Angola (AO)
  5. Anguilla (AI)
  6. Antarctica (AQ)
  7. Antigua and Barbuda (AG)
  8. Argentina (AR)
  9. Armenia (AM)
  10. Aruba (AW)
  11. Ascension Island (Z2)
  12. Australia (AU)
  13. Austria (AT)
  14. Autonomous Country (SX)
  15. Azerbaijan (AZ)
  16. Bahamas (BS)
  17. Bahrain (BH)
  18. Bangladesh (BD)
  19. Belarus (BY)
  20. Belgium (BE)
  21. Belize (BZ)
  22. Benin (BJ)
  23. Bermuda (BM)
  24. Bhutan (BT)
  25. Bonaire (BQ)
  26. BONAIRE (XB)
  27. Bouvet Island (BV)
  28. Brazil (BR)
  29. British Indian Ocean Territory (IO)
  30. British Virgin Islands (VG)
  31. Bulgaria (BG)
  32. Burkina Faso (BF)
  33. Burundi (BI)
  34. Cambodia (KH)
  35. Cameroon (CM)
  36. Canada (CA)
  37. Cape Verde (CV)
  38. CAROLINE ISLANDS (XK)
  39. Central Africa (CF)
  40. Chile (CL)
  41. China (CN)
  42. Christmas Island (CS)
  43. Cocos Keeling Islands (CC)
  44. Colombia (CO)
  45. Comoros (KM)
  46. Congo (CD)
  47. Cook Islands (CK)
  48. Costa Rica (CR)
  49. Croatia (HR)
  50. Czech Republic (CZ)
  51. CĆ“te d'Ivoire (CI)
  52. Denmark (DK)
  53. Djibouti (DJ)
  54. Dominica (DM)
  55. Dominican Republic (DO)
  56. East Timor (TL)
  57. Egypt (EG)
  58. El Salvador (SV)
  59. Eritrea (ER)
  60. Estonia (EE)
  61. Falkland Islands (Islas Malvinas) (FK)
  62. Faroe Islands (FO)
  63. Finland (FI)
  64. France (FR)
  65. French Guiana (GF)
  66. French Southern Territories (TF)
  67. Gabon (GA)
  68. Gambia (GM)
  69. Germany (DE)
  70. Ghana (GH)
  71. Gibraltar (GI)
  72. Greece (GR)
  73. Greenland (GL)
  74. Grenada (GD)
  75. Guadeloupe (GP)
  76. Guam (GU)
  77. Guatemala (GT)
  78. Guernsey Island (GG)
  79. Guinea (GN)
  80. Guinea-Bissau (GW)
  81. Haiti (HT)
  82. Heard Island and McDonald Islands (HM)
  83. Hong Kong (HK)
  84. Hungary (HU)
  85. Iceland (IS)
  86. India (IN) (Customer's Personal ID required to ship)
  87. Indonesia (ID)
  88. Iraq (IQ)
  89. Ireland (IE)
  90. Isle of Man (IM)
  91. Israel (IL)
  92. Italy (IT)
  93. Japan (JP)
  94. Jersey (JE)
  95. Jordan (JO)
  96. Kazakhstan (KZ)
  97. Kenya (KE)
  98. Kiribati (KI)
  99. Kyrgyzstan (KG)
  100. Lao (LA)
  101. Latvia (LV)
  102. Lebanon (LB)
  103. Lesotho (LS)
  104. Liberia (LR)
  105. Liechtenstein (LI)
  106. Lithuania (LT)
  107. Luxembourg (LU)
  108. Macau (MO)
  109. Macedonia (MK)
  110. Madagascar (MG)
  111. Madeira (PT)
  112. Malaysia (MY)
  113. Maldives (MV)
  114. Mali (ML)
  115. Malta (MT)
  116. Marshall Islands (MH)
  117. Martinique (MQ)
  118. Mayotte (YT)
  119. Mexico (MX)
  120. Micronesia (FM)
  121. Monaco (MC)
  122. Montserrat (MS)
  123. Morocco (MA)
  124. Mozambique (MZ)
  125. Myanmar (MM)
  126. Namibia (NA)
  127. Nauru (NR)
  128. Netherlands (NL)
  129. Netherlands Antilles (AN)
  130. Nevis (XN)
  131. New Caledonia (NC)
  132. New Zealand (NZ)
  133. Nicaragua (NI)
  134. Niger (NE)
  135. Nigeria (NG)
  136. Niue (NU)
  137. Norfolk Island (NF)
  138. Northern Mariana Islands (MP)
  139. Norway (NO)
  140. Oman (OM)
  141. Pakistan (PK)
  142. Palau (PW)
  143. Palestine (PS)
  144. Paraguay (PY)
  145. Philippines (PH)
  146. Pitcairn Islands (PN)
  147. Poland (PL)
  148. Portugal (PT)
  149. Puerto Rico (PR)
  150. Qatar (QA)
  151. Reunion (RE)
  152. Romania (RO)
  153. Russia (RU)
  154. Saint BarthƩlemy (XY)
  155. Saint Helena (SH)
  156. Saint Kitts and Nevis (KN)
  157. Saint Lucia (LC)
  158. Saint Martin (MF)
  159. Saint Pierre and Miquelon (PM)
  160. Saint Vincent and the Grenadines (VC)
  161. San Marion (SM)
  162. Senegal (SN)
  163. Seychelles (SC)
  164. Singapore (SG)
  165. Sint Eustatius (XE)
  166. Sint Maarten (XM)
  167. Slovakia (SK)
  168. Slovenia (SI)
  169. Solomon Islands (SB)
  170. Somalia (SO)
  171. Somaliland (XS)
  172. South Africa (ZA) (Customer's Personal ID required to ship)
  173. South Georgia and the South Sandwich Islands (GS)
  174. South Korea (KR)
  175. Spain (ES)
  176. Sudan (SD)
  177. Svalbard and Jan Mayen (SJ)
  178. Swaziland (SZ)
  179. Sweden (SE)
  180. Switzerland (CH)
  181. SĆ£o TomĆ© and PrĆ­ncipe (ST)
  182. Taiwan (TW)
  183. Tajikistan (TJ)
  184. Thailand (TH)
  185. Togo (TG)
  186. Tokelau (TK)
  187. Tonga (TO)
  188. Tristan da Cunha (TA)
  189. Turkey (TR) (Customer's Personal ID required to ship)
  190. Turkmenistan (TM)
  191. Turks and Caicos Islands (TC)
  192. Tuvalu (TV)
  193. U.S. Virgin Islands (VI)
  194. Uganda (UG)
  195. Ukraine (UA)
  196. United Arab Emirates (AE)
  197. United Kingdom (GB)
  198. United States (US)
  199. Uzbekistan (UZ)
  200. Vanuatu (VU)
  201. Vatican (VA)
  202. Vietnam (VN)
  203. Wallis and Futuna (WF)
  204. Western Sahara (EH)
  205. Western Samoa (WS)
  206. Yemen (YE)
  207. Zaire (ZR)
At this time, we do not ship to this countries:
  1. Albania (AL)
  2. American Samoa (AS)
  3. Barbados (BB)
  4. Bolivia (BO)
  5. Bosnia and Herzegovina (BA)
  6. Botswana (BW)
  7. Brunei (BN)
  8. Canary Islands (IC)
  9. Cayman Islands (KY)
  10. Chad (TD)
  11. Curacao (XC)
  12. Cyprus (CY)
  13. Ecuador (EC)
  14. Equatorial Guinea (GQ)
  15. Ethiopia (ET)
  16. Fiji (FJ)
  17. French Polynesia (PO)
  18. Georgia (GE)
  19. Guyana (GY)
  20. Honduras (HN)
  21. Jamaica (JM)
  22. Kosovo (KV)
  23. Kuwait (KW)
  24. Libya (LY)
  25. Malawi (MW)
  26. Mauritania (MR)
  27. Mauritius (MU)
  28. Moldova (MD)
  29. Mongolia (MN)
  30. Montenegro (ME)
  31. Nepal (NP)
  32. Panama (PA)
  33. Papua New Guinea (PG)
  34. Peru (PE)
  35. Rwanda (RW)
  36. Saudi Arabia (SA)
  37. Serbia (RS)
  38. Sierra Leone (SL)
  39. South Sudan (SS)
  40. Sri Lanka (LK)
  41. Suriname (SR)
  42. Tanzania (TZ)
  43. Trinidad and Tobago (TT)
  44. Tunisia (TN)
  45. United States Minor Outlying Islands (UM)
  46. Uruguay (UY)
  47. Venezuela (VE)
  48. Zambia (ZM)
  49. Zimbabwe (ZW)
  50. ƅland Islands (AX)
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. FrothNook is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS, RETURNS AND EXCHANGES

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.Ā 
In the event that your order arrives damaged in any way, please email us as soon as possible at info@frothnook.comĀ with your order number and a photo or a video of the itemā€™s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@frothnook.com.

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